Customer Success Manager Intern
Kanishka Software Private LimitedOperationsRoles & Responsibilities:
Client Support
Assist the CSM team in client onboarding and training Help clients understand product features and workflows Provide first-level support to resolve client queries
Product Demonstrations
Assist in product demos for new clients Help prepare demo environments and presentations
Customer Success Operations
Track customer requests and support tickets Maintain customer documentation and onboarding checklists Coordinate with internal teams for issue resolution
Data & Reporting
Maintain client records Track product usage and engagement metrics Assist in preparing customer reports
Educational Qualifications
BBAMBA
Required Skills
Workplace Culture & CommunicationSaas Product Lifecycle UnderstandingProactive & ReliableWorking Knowledge Of Excel, Word, Printer Support.Strategic Thinking And Reporting
