
We are looking for a customer-focused Customer Support Executive to handle customer queries, provide timely assistance, and ensure a positive customer experience.
Handle customer queries through calls, emails, and chat.
Resolve customer issues promptly and professionally.
Maintain accurate records of customer interactions.
Follow up with customers to ensure issue resolution.
Coordinate with internal teams when required.
Maintain a high level of customer satisfaction.
Good verbal and written communication skills.
Customer-oriented approach and problem-solving ability.
Basic computer knowledge.
Ability to work independently and as part of a team.
Freshers can apply.