Customer Service Executive

Job Overview WoodRock Infotech Pvt. Ltd. is looking for Customer Service Executives to handle customer queries, resolve concerns, and ensure a positive customer experience.

Key Responsibilities Handle customer queries and provide appropriate solutions.

Communicate with customers professionally and courteously.

Resolve customer concerns efficiently within defined timelines.

Ensure a positive and satisfactory customer experience.

Maintain accurate records of customer interactions and resolutions.

Follow company processes and service standards.

Educational Qualification Graduate in any discipline.

Good communication and interpersonal skills.

Customer-focused approach with strong problem-solving abilities.

Freshers and experienced candidates can apply.