Responsible for ensuring timely shipment and tracking the same there after
Tracking the status of the shipment and regularly updating all records & take actions where needed
Coordinating with CHA and providing him documents and details
Coordination with the plant for communication regarding arrival of consignments, etc.
Enter into favorable contracts with logistics companies for clearance and logistics
Fund Management & planning
Ensure that the Fund requirement planning is given to finance department as per the agreed time frame
Responsible for timely verification and submission of all Import documents to Finance (Invoice, Packing List, Insurance, BL, etc
Ensure that payments to vendors/suppliers/yards are made as per agreed term and condition
Facilitate timely payments for the arrived material so that there are no detention or demurrage charges through the HO finance department
Facilitate timely and as per process - off loading of container through the plant, with proper quality checks and photographs at each stage
Coordination with plant for getting the supporting evidences for filling the claims in case of shortage/quality issues.
Ensure timely and smooth claim management process by providing details to Management
Government liaisoning and licensing
Providing details of the licenses consumed and future requirements to the commercial department
Ensure proper documentation related to EODC of licenses
In future - develop mechanism to report market changes/law changes to the management so that advantage could be taken or damage could be controlled if any
Ensure all internal customer Service Level Agreements are adhered
Ensure all SLA tickets are regularly generated as and when required by the defined SOPs and procedures
Attending all SLA tickets regularly and closing them within the SLA timeline after providing service
Daily/Weekly/Monthly MIS provided for: Material in Pipeline, Finance required, Claims status, DGFT Lisences status, MOEF status etc.
