We are seeking a dynamic Medical Operations Executive with a medical background and hands-on experience in appointment coordination, hospital operations, or insurance documentation. The ideal candidate should be capable of handling either appointment scheduling & ops or pre-auth documentation & hospital coordination, depending on team needs.
Schedule doctor consultaons and coordinate with internal/external teams.
Manage hospital operaonal tasks including basic inventory/doctor schedule tracking.
Maintain daily trackers and follow-ups for scheduled appointments.
Validate documents and share them with hospitals to ensure mely pre-auth submission.
Follow up on pending approvals and resolve pre-auth queries.
Ensure hospitals share signed paent consent copies with Finance Ops.
Convince paents for cash/EMI opons post claim rejecon and assist CB accordingly.
Monitor WhatsApp groups and emails for escalaons; assist Inside Sales in document collecon and LeadSquared case creaon.
