Team Member

 Greet and engage customers with a friendly attitude.

 Take orders accurately and serve beverages and food promptly.

 Handle customer queries and feedback professionally.

 Prepare coffee, tea, and other beverages according to CCD’s recipes and standards.

 Maintain consistency in product quality, taste, and presentation.

 Follow standard operating procedures (SOPs) for food safety and hygiene.

 Maintain a clean, hygienic, and organized café environment at all times.

 Ensure tables, counters, equipment, and café floor are cleaned regularly.

 Follow proper waste segregation and disposal procedures.

 Adhere to CCD hygiene protocols, including personal grooming and uniform standards.

 Conduct daily cleaning and sanitation checks as per checklist.

 Refill stock and supplies as needed during the shift.

 Handle billing and cash transactions accurately.

 Report maintenance or equipment issues to the Café Manager