Contact potential clients via telephone or email to inform them about IT products and services.
Identify and understand customer needs and suggest appropriate solutions, features, or upgrades.
Schedule appointments for sales representatives to meet with potential clients.
Follow up with clients to ensure customer satisfaction and resolve any issues or concerns.
Maintain accurate and up-to-date records of client interactions and sales activities.
Collaborate with the sales team to achieve sales targets and quotas.
Stay informed about new technology trends and product knowledge to effectively communicate with clients.
Conduct market research to identify potential leads and gather information about customer preferences.
Provide product demonstrations and presentations to prospective clients over the phone.
Continuously improve product knowledge and sales techniques through training and self-development.
Proven experience as a tele caller or similar sales role in the IT industry.
Excellent communication and interpersonal skills.
Strong persuasive and negotiation abilities.
Good understanding of information technology products and services.
Familiarity with CRM software for maintaining customer records.
Self-motivated and target-driven with a demonstrated track record of meeting or exceeding sales targets.
Ability to work well in a team environment and collaborate with cross-functional teams.
Proficient in the use of computers and various software applications.
Ability to multitask and manage time effectively.
High level of professionalism and customer service orientation.
