AI-driven Customer Support Chatbot Development
Hariprasad MarlaInformation Technology & Ai Solutions IndustryProject Objectives:
Develop an AI-powered chatbot to enhance customer support experience.
Utilize natural language processing (NLP) and machine learning to understand and respond to customer queries.
Integrate the chatbot with the company's existing customer support system.
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Project Tasks:
Collect and analyze customer support data to identify frequently asked questions and common issues.
Develop and train a chatbot model using NLP techniques to understand and respond to customer queries accurately.
Test the chatbot extensively with sample customer queries and refine its responses based on feedback.
Integrate the chatbot with the company's customer support platform and provide documentation for future maintenance and improvements.
Educational Qualifications
B.TechB.EBCAMCA
Required Skills
Machine Learning Model DevelopmentNatural Language Processing (Nlp) UnderstandingData Analysis & Training Dataset PreparationSystem Integration & Api KnowledgeTesting, Optimization & Performance Evaluation
