Develop a customer support system integrated with an AI chatbot that automates query resolution, improves response time, and provides analytics for better service management.
Design a database for queries, tickets, and FAQs.
Implement secure login and session management.
Develop CRUD operations for FAQs and tickets.
Preprocess text data and train NLP models for intent recognition.
Integrate chatbot and escalation logic for complex queries.
Create a dashboard to monitor queries and AI responses.
Test chatbot performance and system usability.
Ensure data security and privacy compliance.
Document the development workflow and AI integration.
