To identify the common job responsibilities of a Field IT Support Engineer.
To analyze the challenges faced by Field IT Support Engineers in their day-to-day work.
Conduct a literature review to understand the typical job responsibilities of a Field IT Support Engineer.
Interview Field IT Support Engineers to gather insights on the tasks they perform regularly.
Compile a list of common challenges faced by Field IT Support Engineers in the field.
Analyze the data collected to identify trends and patterns in job responsibilities and challenges.
Present the findings in a comprehensive report, highlighting key takeaways for future field IT support professionals.
