Design and develop a scalable multi-tenant Customer Relationship Management (CRM) SaaS platform that enables multiple organizations to manage leads, sales pipelines, and customer interactions securely using tenant isolation, role-based authentication, and centralized cloud infrastructure.
Study SaaS architecture models (single-tenant vs multi-tenant).
Design database schema with tenant identification strategy (shared DB, separate schema).
Implement tenant registration and subscription module.
Develop authentication system with JWT and role-based access control.
Build modules for lead management, opportunity tracking, and sales analytics.
Ensure logical data isolation using tenant IDs.
Implement audit logging per tenant.
Integrate payment gateway sandbox for subscription billing.
Deploy on cloud platform (AWS/Azure/GCP).
Configure containerization using Docker.
Implement REST APIs for external integrations.
Design responsive frontend dashboard.
Add email notification automation.
Test multi-tenant data isolation scenarios.
Perform performance testing under simulated concurrent tenants.
Implement data backup and recovery mechanisms.
Document architecture and API specifications.
