Comparitive analysis on service quality between public sector and private sector banks
Adhiita Consultancy ServicesBankingProject Objectives:
To explore various services rendered by public and private sector banks.
To find if the customers are aware of all the services available in their banks.
To find out whether they are satisfied with the quality of services with respect to product people and process.
Project Tasks:
Identify the working and living condition of customers.
Verify customer satisfaction towards services given by banks.
Suggesting suitable suggestions in the areas of dissatisfaction.
Educational Qualifications
B.ComBBAM.ComMBAPGDM
Required Skills
Service Quality AssessmentCustomer Awareness & Satisfaction AnalysisComparative Analysis Of Public Vs Private BanksResearch & Survey InterpretationReport Writing & Recommendation Framing
