One of the major challenges for a hotel is the effective management of bookings, guest services, and day-to-day running operations. All these facets could be brought under a single umbrella through a centralized hotel management system that improves customer satisfaction by providing actionable insights for better management.
It involves developing a system that combines booking management, guest services, and operational tasks within one platform to increase efficiency and enhance the experience for guests.
Week 1-2: Initial Planning and Requirement Analysis
Defining the objectives, scope, and high-level requirements for the project.
Gathering necessary data and resources.
Week 3-4: Design Phase
System architecture design along with data flow design.
Wireframe and mockup of the platform interface.
Week 5-6: Development Phase - Booking Management
The development of the booking management module for handling reservations, check-ins, and check-outs.
The database shall be developed to house guest information and their booking records.
Week 7-8: Development Phase - Guest Services
The development of room service management facilities that include guest services and their billing process
Integration of modules of booking management and guest services.
Week 9-10: Integration and Security
Secure data transmission and storage are ensured.
All the system components are integrated, and initial testing is done.
Week 11-12: Testing and Refinement Phase
Apply thorough testing for functionality and usability.
Refine the system on performance metrics and user feedback as per requirements.
Compile the project report and final documentation.
Individual presentations of student's reports
