Digital banking services of financial awareness A Case Study on - Kotak mahindra bank

To analyze the digital banking services provided by Kotak Mahindra Bank and their impact on financial awareness among customers.

To gauge the level of satisfaction and understanding of financial products and services among Kotak Mahindra Bank customers.

To identify the challenges and opportunities faced by Kotak Mahindra Bank in promoting financial literacy through digital banking services.

Conduct a literature review on digital banking services and financial awareness.

Collect data on the digital banking services offered by Kotak Mahindra Bank.

Design a survey questionnaire to assess the impact of digital banking services on financial awareness.

Analyze the survey data using appropriate statistical tools.

Prepare a report detailing the findings and recommendations for Kotak Mahindra Bank to enhance financial awareness through digital banking services.