To evaluate the current CRM strategies being used in a telecaller job setting
To assess the impact of these CRM strategies on telecaller job performance
To analyze the level of customer satisfaction as a result of CRM implementation
To identify areas for improvement in CRM strategies for telecaller job roles
Conduct a literature review on CRM strategies and their application in telecaller job settings
Collect data from telecallers and customers regarding their experiences with CRM strategies
Analyze data to determine the effectiveness of current CRM strategies in telecaller job performance
Make recommendations for improving CRM strategies to enhance telecaller job effectiveness and customer satisfaction.
