To analyze the current operations management practices in banking institutions.
To identify key areas where data digitalization can improve efficiency in banking operations.
To evaluate the impact of data digitalization on enhancing operational effectiveness and customer satisfaction in banking.
To propose recommendations and strategies for implementing data digitalization in banking operations.
Conduct a literature review on the importance of data digitalization in operations management.
Analyze case studies of banks that have successfully implemented data digitalization in their operations.
Collect and analyze data on the current operations management practices in a selected banking institution.
Develop a proposal for implementing data digitalization in the banking institution to enhance operation efficiency.
Present findings and recommendations to stakeholders in the banking sector for potential implementation.
