
To analyze the factors influencing customer satisfaction and ownership experience of Mahindra XUV400 in Lucknow.
To assess the perceived quality, reliability, and performance of Mahindra XUV400 among customers in Lucknow.
To identify the areas of improvement for Mahindra XUV400 based on customer feedback and suggestions.
To evaluate the effectiveness of the marketing and advertising strategies of Mahindra XUV400 in creating positive customer perceptions and loyalty.
Conduct a literature review on customer satisfaction and ownership experience in the automotive industry.
Design a comprehensive questionnaire to collect data from Mahindra XUV400 owners in Lucknow.
Analyze the collected data using statistical techniques and interpret the findings.
Prepare a report with recommendations for Mahindra XUV400 to enhance customer satisfaction and ownership experience in Lucknow.