The COVID-19 pandemic disrupted the global banking sector, forcing banks to rapidly adapt their marketing strategies. This report examines how banks shifted from traditional to digital marketing, enhanced customer engagement, and modified product offerings in response to the crisis. The study highlights key changes in consumer behavior, regulatory adjustments, and innovative marketing approaches adopted by banks during and post-pandemic.
Preliminary Research & Topic Refinement Data Collection (Primary & Secondary Research)
Interviews Market reports Regulatory documents Case studies Data analysis Quantitative analysis Qualitative analysis Comparative analysis Case study development Impact assessment Challenge and risk analysis strategic recommendations report writing and presentation
