Impact of E-Banking on customer satisfaction
Adhiita Consultancy ServicesBankingProject Objectives:
To explore various online platforms available in banking.
To find if the customers are anyway forced to online banking.
To find out whether they are satisfied with the transformation from traditional to online banking.
Project Tasks:
Identify the working and living condition of customers.
Verify customer satisfaction towards online services given by banks.
Analyzer problems involved in banking transactions through online Suggesting suitable remedies to improvement.
Educational Qualifications
B.ComBBAM.ComMBAPGDM
Required Skills
Report Writing & Strategic RecommendationsUnderstanding Of Digital Banking PlatformsCustomer Experience & Satisfaction AnalysisResearch On Technology AdoptionProblem Solving & Process Improvement
