Key factor influencing customer satisfaction and sales A Case Study on - swiggy
Adhiita Consultancy ServicesMarketing & Sales ManagementProject Objectives:
To analyze the key financial factors that influence customer satisfaction in the business analytics industry.
To examine how these financial factors correlate with sales performance in business analytics companies.
To provide recommendations on how businesses in the business analytics sector can optimize their financial strategies to improve customer satisfaction and increase sales.
Project Tasks:
Conduct a literature review on the relationship between financial factors, customer satisfaction, and sales in the business analytics industry.
Collect and analyze data from industry reports, financial statements, and customer surveys to identify key financial metrics that impact customer satisfaction and sales.
Develop a statistical model to quantify the relationship between financial factors, customer satisfaction, and sales performance.
Summarize findings and present recommendations for business analytics companies to enhance customer satisfaction and drive sales through financial strategies.
