o Quality management in hospitals are a rising concern across private and public sector hospitals o The project was decided basis the hospital services are of prime importance and the quality management of the same are desirable o The main idea behind the project is to get a high-level understanding of Quality department activities o The project would involve strong observation skills basis which the student would analyze daily operations. The student would also come around to understand basic monitoring methods and tools for correction o The departments process flow must be understood well to know the ways on how to conduct quality operations efficiently o Understanding the basic quality management systems in a hospital that span all departments in the premise.
o Identify the various methods of quality control o Study the mechanism/framework that is followed by the hospital to standardize their processes o Understanding the process re-engineering requirement o Study of the basic resourcing structure involved in quality management o High level understanding of budgets involved in quality protocols o Understanding various certifications and accreditations involved in establishment and running of a successful quality department within a hospital o Study of potential methods of capacity building within the hospital P.S: You may not be able to know the exact data on errors and numerical gaps, but you may attempt to understand the data range from secondary research and get it verified by your mentor/professor or hospital correspondent Your observation skills must be strong. Keep yourself up-to-date with the latest updates on accreditation and certifications along with the details on protocols Ask question if need be Do not force the fellow organization to give you exact budgets or demand/supply values if not readily available and provided for your study
o Basic understanding quality management protocols in a hospital o Overview of methods of quality control in a hospital o Study of the various certifications done for hospital quality standardization o Understanding of how quality improvement is done in a hospital o Basic understanding of the monitoring mechanism within each department and overall hospital as well The project is to enable the student to get an overall understanding of functioning of a Quality Department in a hospital set up
The student must be able to provide a detailed project report involving the various aspects as defined in the charter
The student must also display some analytical skills for better understanding
Students may choose to collaborate with other fellow interns, however the report presentation shall be done individually
