To assess the effectiveness of sales training programs on the performance of telesales executives.
To identify the key skills and knowledge areas that contribute to successful telesales performance.
To evaluate the impact of ongoing coaching and feedback on telesales executives' job satisfaction and retention rates.
Conduct a literature review to explore existing research on sales training and telesales performance.
Design a survey or questionnaire to gather data from telesales executives and their managers about their training experiences and performance outcomes.
Analyze the survey data to identify trends and correlations between sales training, performance metrics, and job satisfaction.
Create recommendations for improving sales training programs and coaching initiatives based on the research findings.
