Investigate the implementation of Total Quality Management (TQM) principles in small and medium-sized enterprises (SMEs) operating in the banking sector.
Analyze the impact of TQM on the performance and customer satisfaction of SMEs in the banking industry.
Identify the challenges and opportunities faced by SMEs in implementing TQM practices in the banking sector.
Conduct a literature review on Total Quality Management (TQM) principles and their application in the banking sector.
Design a research methodology to investigate the implementation of TQM in SMEs in the banking industry.
Collect and analyze data from small and medium-sized enterprises (SMEs) operating in the banking sector to evaluate the effectiveness of TQM practices.
Identify best practices and recommendations for SMEs in the banking sector to improve their performance through the implementation of TQM principles.
